Commerce seems to be everywhere these days. It's nearly impossible to
open a newspaper or magazine without coming across an article about
how Electronic Commerce is going to change all our lives. Businesses
of all sizes are bombarded with adverts that seem to imply that any
company not investing in E-commerce will be left behind.
The problem for
many small businesses is that while they appreciate the potential of
doing business on the Net, it is difficult to determine the best way
to start off. In this feature I'll highlight resources on the web that
will be of use to companies, of all sizes, that are about to take their
first steps in Electronic Commerce.
business on the Web can be broken down into five main requirements.
The obvious requirement is an on-line store, or commerce-enabled Web site where
goods or services can be described and selected.
While it is possible to run an on-line store without
accepting on-line payments, this is cumbersome
and rarely successful. Accepting on-line payments
is therefore essential - and at the moment this
means credit cards. You need a merchant
account to accept credit card payments.
OK, so you've made your sale and now you've got to deliver the goods.
Just package them up and ship them off. Easy - except what happens if
you get dozens or hundreds of orders a day?
Support, Complaints, Returns - the biggest complaint about E-Commerce is the poor
level of customer service in the event of problems.
The big one! Even if you do everything else right, without successful
promotion your on-line business will fail
There is no right or wrong way to start up an E-business, but any business
plan, even if drawn up on the back of an envelope, should address these
five topics. With this in mind, here is a selection of free and low-cost
sites to get you started on the right track with each of these topics.
Where to Start
There are so many Web-store and payment processing sites around that it's
difficult to know where to begin looking for the software and services
you need to put your business on-line.
We also create back-end
web applications and can integrate your current
database into your
We can help all the way !
Cyberteks Design can help you to launch an succesful e-commerce website.
Please call 519-649-6572 or e-mail at firstname.lastname@example.org
at any time for help.